DMCA process

DMCA Notice and Counter-Notice Process

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dmca-2026-07-23
Last updated
July 23, 2026
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This page sets out Noveltree’s notice and counter-notice process for copyright complaints intended to qualify under the U.S. Digital Millennium Copyright Act, where applicable. It forms part of the Copyright Policy.

Send copyright notices and counter-notices to:
Copyright Agent
Fictiondex Inc.
18 King Street East, Suite 1400
Toronto, ON M5C 1C4, Canada
Telephone: +1 929-267-4930
Email: copyright@noveltree.ca

U.S. Copyright Office DMCA designated agent directory record: Fictiondex Inc., registration number DMCA-1073245. The registration is active. Registered alternate names are Fictiondex, Noveltree, noveltree.ca, and fictiondex.com.

A copyright notice should include:

  • your physical or electronic signature, or the signature of a person authorized to act for the rights holder;
  • identification of the copyrighted work you claim has been infringed;
  • the URL or enough information for us to locate the allegedly infringing content on Noveltree;
  • your name, mailing address, telephone number, and email address;
  • a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, the copyright owner's agent, or the law; and
  • a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or are authorized to act for the copyright owner.

What a counter-notice must include

A counter-notice should include:

  • your physical or electronic signature;
  • identification of the content that was removed or disabled and where it appeared before removal;
  • a statement, made under penalty of perjury, that you have a good-faith belief the content was removed or disabled because of mistake or misidentification;
  • your name, mailing address, telephone number, and email address; and
  • if U.S. law applies, a statement that you consent to the jurisdiction of the federal district court for your judicial district, or if you are outside the United States, to the jurisdiction of a federal district court in which Noveltree may be found, and that you will accept service of process from the person who submitted the original notice or that person's agent.

What happens after a valid counter-notice

For a counter-notice that satisfies 17 U.S.C. § 512(g), Noveltree will promptly provide a copy to the person who submitted the original notice and inform that person that Noveltree will replace the removed material or restore access to it. Noveltree will replace the material or restore access no sooner than 10 and no later than 14 business days after receiving the counter-notice, unless our Copyright Agent first receives notice that the original complainant has filed an action seeking a court order to restrain the allegedly infringing activity.

Noveltree may continue to restrict material on a separate legal, contractual, safety, fraud, security, or non-DMCA rights basis where permitted. Any such separate restriction does not change how Noveltree handles a qualifying counter-notice under the DMCA.

Repeat infringers

Noveltree may suspend or terminate accounts, creator participation, monetization, payout eligibility, or access for repeat infringers, creators who repeatedly submit unauthorized content, or users who repeatedly submit false or abusive complaints.